Getting started
This is the shortest route from a new account to a signed document. Each step links to the page that covers it properly — come back here for the order.
1. Create your organisation
Section titled “1. Create your organisation”The first screen after signing up is Welcome to AssinaJá — “Set up your organization to start using the platform.”
Only one field is mandatory: Organization name. Leaving it empty is refused with “Organization name is required.”
The rest can wait, but two are worth doing now rather than later:
- VAT / EU VAT number — para efeitos de faturação
- Invoicing address
Fill these in before you buy anything; they end up on your invoices.
Then Create organization.
2. Send your first document
Section titled “2. Send your first document”Do this before configuring anything else. It takes four steps and it teaches you the model faster than reading about it.
→ Send a document for signature
The one decision that matters is each signer’s signature type. If you are unsure, start with Visual Signature for internal approvals, and read Signature levels before sending anything contractual.
3. Watch it complete
Section titled “3. Watch it complete”Your home screen counts documents by Draft, Sent, Received and Completed. The document list breaks the same thing down per recipient, so you can see who is actually holding things up.
Once everyone has signed, download the signed PDF and its Completion Report, and keep them together.
Then, in whatever order suits you
Section titled “Then, in whatever order suits you”Sending the same document repeatedly? Save it as a template so you fill in a short form instead of repeating the wizard. → Use a template
Sending to the same people repeatedly? Save them as contacts, and group them. → Manage contacts and groups
Bringing in colleagues? Decide what each of them should be able to do before you invite them — the defaults are sensible but worth understanding. → Roles and permissions
Running out of signatures? Extras top up a single feature without changing plan. → Plans, credits and extras
Connecting your own systems? One API key per system, scoped to what it needs. → Create an API key
Getting help
Section titled “Getting help”- FAQs are available in the app
- Support — suporte@assinaja.pt