Create a template
A template is built from a DOCX file. You mark it up once with placeholders, and every document generated from it fills those placeholders in.
Mark up the DOCX
Section titled “Mark up the DOCX”Two kinds of marker, and the difference matters:
Only one .docx file. Use
{{Field}}markers for data and{{AssinaJa_N_Type}}for signatures.
{{Campo}} — a data field. Whatever you name it becomes a field you fill in
when generating a document. Use as many as you like.
{{AssinaJa_N_Tipo}} — where a signature goes. N is the signer number, so
all markers with the same number belong to the same person.
| Marker | Places |
|---|---|
{{AssinaJa_1_SIGNATURE}} |
Signer 1’s signature |
{{AssinaJa_1_INITIALS}} |
Signer 1’s initials |
{{AssinaJa_1_CMD}} |
Signer 1 signing with Chave Móvel Digital |
{{AssinaJa_1_CMDSCAP}} |
Signer 1 signing with CMD + professional attributes |
{{AssinaJa_2_SIGNATURE}} |
Signer 2’s signature |
Signature markers are never treated as data — they pass through untouched and become signature zones on the finished document.
Build the template
Section titled “Build the template”Choose Template to start. There are four steps:

| # | Step | What you do |
|---|---|---|
| 1 | Document | Upload the base DOCX file for the template. |
| 2 | Fields | Review the fields detected in the document. |
| 3 | Preview | Adjust the signature zones over the document. |
| 4 | Review | Set the name and save the template. |
Drag the file in, or click to pick it — Drag the DOCX file or click to select. After analysis you get a count of MailMerge fields and Signature fields found. Check those numbers: they are the quickest way to spot a mistyped marker.
Finish with Save template, or Save and Exit to stop and come back to it.
If the upload is rejected
Section titled “If the upload is rejected”| Message | Cause |
|---|---|
| Only DOCX files are allowed. | Wrong file type — DOC and PDF are not accepted |
| Uploading folders is not allowed. | A folder was dropped instead of a file |
| The file exceeds the maximum allowed size. | Too large |
| Could not analyze the DOCX file. | The file is corrupt or not a real DOCX |
If no markers are found
Section titled “If no markers are found”No substitution fields detected. Add
{{Field}}markers and upload again.
No signature fields detected. Add
{{AssinaJa_N_Type}}markers and upload again.
Both mean the same thing in practice: the markers are not where the analyser looked. The usual cause is Word having split a marker across formatting runs — retype it in one go, without changing font or style mid-marker, and re-upload.
Managing templates
Section titled “Managing templates”The list has three views — Available, Drafts and Deleted — with columns Name, Author, Original author, Folder, Favorite and ID.
| Action | |
|---|---|
| Edit | Change the template |
| Generate document | Create a document from it — see Use a template |
| Send | Share it with another user |
| Download | Get the DOCX back |
| Move to the Templates folder | Organise it |
| Info | See its details |
| Delete | Remove it |
Original author is worth noticing: a shared template keeps a record of who built it, not just who holds it now.
Sharing a template
Section titled “Sharing a template”Send hands a copy to a colleague. There is a restriction:
It is only possible to send templates to users that belong to a Standard or Enterprise subscription that you have administrator privileges
So you can only share into subscriptions you administer, on those plans. If your own subscription has lapsed you get “It is not possible to send the template because your subscription expired.”
Related
Section titled “Related”- Use a template — generating documents from one
- Signature levels — what CMD and CMDSCAP mean